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  Pedro's Tamales :: Profile details

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Newsletter
 
Holiday Reminder
  Just a reminder from the folks at Pedro's Don't forget to send out your long distance Christmas gifts with Pedro's Tamales. www.tamale.com 1-800-522-9531
Letter from a Customer
  I recently ordered tamales from "another" company. I cannot tell you how sorry I was. I never received a confirmation notice about my order. I ended up calling the "other" companies Customer service line. I was not impressed and should have cancelled right away. However, they were slightly cheaper than Pedro's and I needed 12 dozen. I was pressed for time from waiting for the confirmation. When I received the tamales they were not completely frozen like yours are. Strike Two! I needed the tamales for a dinner party and proceeded at steaming the tamales, I have never experienced that much grease in tamales. They were horrible! The dinner party went on and everyone ate. I did not get the praises I have received with Pedros tamales I have ordered in the past. Not completely satisfied, I emailed the "other" company that states if not completely satisfied contact us. So I emailed them and waited, and waited and waited…… Strike Three! Four days later I called the company, I spoke to a gentleman that took my information down (I think) and he said he would have someone from Customer service call me. This was two days ago!! I will never order Tamales from that company again! I figured that being a Texan and knowing my tamales and home town… that this company should be good. Wow what a mistake! I have always received fantastic customer service from Pedro's and will (next time) make sure I order from your company. I thought you should know this from a customer service stand point, that your tamales ARE indeed the Best! Gracias, Valued Customer
Cinco de Mayo 2008
  Cinco de mayo is fast approaching so don't forget to order your tamales for this wonderful celebration. www.tamale.com 800.522.9531


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     News
2008-04-10
Cinco de mayo is fast approaching so don't forget to order your tamales for this wonderful celebration. www.tamale.com 800.522.9531

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